Phone call
Quick intake
Log the owner, pet and problem in seconds. The case shows up on the board as on the way, with a countdown.
Arrival
Triage at the door
Mark arrived and set triage before a chart exists. Urgent signs from the kiosk go to the top.
Exam
Estimate and deposit
Build the estimate with a high and low range. The owner signs and pays the deposit at the desk or on their phone.
Treatment
Orders and the sheet
Doctors order, technicians record. Charges post when a treatment is given; overdue items turn red everywhere.
Shift change
Handoffs
Clock-out asks for a handoff on each inpatient, pre-filled with fluids, vitals and new labs.
Discharge
Charge check and going home
A charge check runs before discharge. Going-home instructions print and land in the portal; the family vet gets a report.