Practice software built ER-first, for every kind of practice
Built for the treatment floor at 3 a.m.
PIMSVETS keeps the board, the treatment sheets, the controlled-drug log and the bill in one place, so the next shift picks up exactly where the last one left off.
Runs in the browser, on tablets and on ward TVs
Every change is logged
Charges post when treatments are given
One system for
Hospital board
Every patient, ward and overdue treatment on one screen, sorted by triage. Doctors, technicians and the front desk all work from the same picture.
Treatment sheets
Doctors order and technicians record on an hourly grid, so late, due and done are obvious at a glance. Charges post as treatments are given.
Controlled drugs
A second person witnesses every entry and balances run per bottle. Corrections are added, never overwritten, so the log holds up when someone asks.
Anesthesia
A pre-op checklist that has to be finished before induction, vitals every 5 minutes with alerts, and anesthesia time charged when the record closes.
Estimates and deposits
Build an estimate with a high and low range, get the owner's signature and take the deposit at the desk or on their phone. You'll always see how close the bill is to the high end.
Discharge
A charge check runs before the patient goes home, so nothing's missed on the bill. Going-home instructions print, land in the client portal and the family vet gets a report.
Reception
See who's on the way, who checked in at the kiosk and who's waiting, with urgent signs pushed to the top. Nobody gets lost in the lobby.
Appointments
Schedules that know who's working, warn you when the day's running late and text the next clients in one tap. Online booking requests land here too.
Texting
Two-way texts with owners who said yes, and STOP is honored right away. Every message lands in the patient's communication log.
Client portal
Owners see vaccine records, going-home instructions and bills, and sign estimates and forms from their phones. That means fewer calls to the front desk.
Ward TVs
Each ward gets its own screen with its patients and late treatments in red. Managers choose the theme, text size and what every card shows.
Shifts and handoffs
Clock-out asks for a handoff on each inpatient, pre-filled with fluids, vitals and new labs. 12-hour shifts, breaks and overtime rules are built in.
Reports
Census, length of stay, production, A/R aging and referral sources, ready to export to a spreadsheet whenever you need them.
Tap any module to see what it does for your team.
Sound familiar?
The night shift shouldn't run on memory
Most hospitals we talk to recognize at least one of these. PIMSVETS was built to make every one of them go away.
A treatment slipped between shifts
It was due at 2. Nobody's sure it was given, and the whiteboard got wiped at 7.
Fluids ran all night, one bag got billed
Charges get added at checkout from memory, so the ones nobody remembers never make the bill.
The controlled-drug log is off by one
A paper log, a crossed-out number and a count that doesn't match the bottle.
The front desk is a switchboard
Owners call for updates all night, and the people checking in new emergencies end up relaying messages.
The family vet hears back days later
Referral reports are typed from scratch after discharge, if anyone gets to them.
The software fights you
Six clicks to record a temperature, and screens nobody would choose to look at for twelve hours.
Solutions
Built ER-first. Ready for your practice.
Emergency medicine is the hardest test for practice software, so we started there. The same modules run specialty, urgent care and general practice.
24/7 emergency
Triage, code status and handoffs built in
Specialty and referral
Referrals in, reports back to the family vet
Urgent care
Kiosk check-in that flags urgent signs
General practice
Appointments, reminders and a client portal
Groups
Every hospital, every login, one system
Exotics
Gram weights and species dose rules
Why hospitals switch
Every shift starts where the last one ended
Emergency medicine runs on handoffs. PIMSVETS is built so nothing falls between them: not a treatment, not a charge, not a phone call.
Nothing quietly missed
Overdue treatments turn red on the board, the patient's sheet and the ward TV at the same moment. Double taps can't record a dose twice.
Handoffs built into clock-out
Before someone clocks out, PIMSVETS asks for a handoff on each of their inpatients, pre-filled with fluids, the latest vitals and labs that came back this shift.
Charges that don't leak
Treatments post their own charges when they're given. A charge check runs before discharge, and the estimate shows how close the bill is to the high end.
Hospital board
See the whole hospital on one screen
Every patient, ward and overdue treatment, sorted by triage. Switch between the floor view by hour and the desk view with owners, estimates and deposits.
- Triage, team, code status and alerts on every row
- Patients on the way with arrival countdowns
- A TV screen for each ward, designed by your managers
Treatment sheets
Orders and what was given, kept apart
Doctors order; technicians record. The hourly grid shows what's late, what's due and what's done, with fluid rates and their history.
- Dose checks against the formulary and species rules
- Witnessed controlled-drug entries with running balances
- Print a downtime schedule in one click
Front desk
From the phone call to the exam room
Log a call in seconds with Quick intake. The reception screen shows who's on the way, who checked in at the kiosk and who's waiting, with urgent signs pushed to the top.
- Kiosk check-in that flags trouble breathing or pale gums
- Text owners who agreed to texts, and keep the log
- Wait estimate for the lobby TV
Before and after
What changes on the first night
The same work your team does today, without the parts that depend on someone remembering.
Paper and memory
With PIMSVETS
Treatments
Whiteboards and paper sheets, rewritten every shift
One hourly sheet. Late items turn red on every screen at once
Charges
Added at checkout from memory
Posted the moment a treatment is given, then checked before discharge
Controlled drugs
A paper log, balanced at the end of the week
Witnessed entries with a running balance for every bottle
Handoffs
Verbal, at 7 a.m., when everyone's tired
Asked for at clock-out, pre-filled with fluids, vitals and new labs
Owner updates
Phone tag through the front desk
Texts, portal updates and estimates signed on a phone
The family vet
A fax, eventually
A referral report drafted from the record, with send times tracked
Charge capture
What could missed charges be costing you?
Put in your own numbers. The math runs in your browser, and nothing you type is sent anywhere.
Turn on JavaScript to use the charge calculator.
The starting numbers are only an example. In PIMSVETS a charge posts when a treatment is recorded as given, and a charge check runs before every discharge, which is the leak this calculator measures.
All in one place
Everything the hospital runs on
Turn modules on as you need them. They share one patient record, one bill and one audit log.
Floor
- Hospital board
- Treatment sheets
- Anesthesia records
- Diagnostics and labs
- Pharmacy and formulary
- Inventory
Front desk
- Reception and kiosk
- Appointments
- Messages and texting
- Reminders
- Consent forms
- Outreach and reviews
Services
- Boarding
- Grooming
- Referrals and rDVM reports
- Exotics with gram weights
- Client portal
- Online booking
Practice
- Shifts and timesheets
- Staff schedules
- End-of-day close
- Reports and exports
- Roles and permissions
- Settings
Make it yours
More than 10,000 ways to set up your screens
Every login picks its own look, and managers design each ward and lobby TV. Nobody has to live with someone else's settings.
Modern or classic layout
Each person chooses the modern layout, with lighter screens and a simpler Today page, or the classic look they're used to.
180 looks for every login
2 layouts, 9 navigation bar colors and 10 accent choices. Every accent keeps text easy to read, and each person's choice follows them to any computer or tablet.
A designer for every TV
Dark, light or high-contrast themes, 8 accent colors, 3 text sizes, page timing, a logo, clock and weather, and which details each patient card shows. That's more than 10,000 designs for each screen.
Settings that don't step on each other
Your colors and layout are yours alone. A night technician can change their screen without changing anyone else's.
Emergency and specialty
Made for nights, weekends and the case that walks in at 2
General-practice software treats the ER as an add-on. PIMSVETS starts there.
- Triage at intake, before a chart exists
- Code status on the patient banner, the board and the TV
- Deposits and signed estimates collected at the front desk
- Referral reports back to the family vet, with timeliness tracked
- 12-hour shifts with overtime rules and handoffs
24/7
Built around round-the-clock shifts
1 tap
To record a treatment as given
Every
Change written to the audit log
0
Paper treatment sheets needed
For pet owners
Owners stay in the loop without calling the front desk
A client portal with a one-time code, online booking that respects your doctors' schedules, and texts that only go to owners who said yes.
- Vaccine records, going-home instructions and bills online
- Sign estimates and consent forms from a phone
- Feedback after the visit, with review links shown to every rater
Connections
Works with the tools you already use
Add your own keys in Settings. Secrets are encrypted and never shown again in full.
Twilio
Two-way texting
Stripe
Card payments and terminals
Postmark, SendGrid, Mailgun, SES
Email delivery
Mailchimp and Constant Contact
Marketing lists
DailyMed
FDA drug labels
Google
Reviews and maps
CareCredit, Scratchpay, Cherry
Client financing
Lab equipment
Results into the chart
Questions
Good questions we hear a lot
Does it run in the cloud?
Yes. PIMSVETS runs in a web browser on computers and tablets. Ward and lobby TVs just open a private link.
Can we try it with our own cases?
That's how we run demos. Bring a case from last week and we'll walk it through, from the phone call to discharge.
Is it only for emergency hospitals?
It's built ER-first, but general practices, specialty hospitals and groups use the same modules. Turn on what you need.
How do controlled drugs work?
Every entry is witnessed by a second staff member, balances run per bottle, and corrections are logged instead of overwritten.
What happens to our data?
It's your data. Every change is logged with who made it, and reports export to spreadsheets.
How hard is it to switch?
We plan the move with you: staff, rooms, wards, price list and reminders come first, then a go-live night. See how switching works.
See your own hospital in PIMSVETS
Thirty minutes, on your cases, with your team. No slides.